Bianco Sea Emotion Privacy Policy

This Bianco Sea Emotion Privacy Policy aims to inform users and customers about how their personal data may be processed when they contact our establishment, make a booking, request information or use the various communication channels available.

At Bianco Sea Emotion we strive to process personal data responsibly, transparently and confidentially, applying the necessary measures to protect information against unauthorised access, use or processing. This Privacy Policy is based on the applicable Spanish and European data protection regulations.

2. Purpose of processing personal data

Personal data provided by users will only be processed for purposes related to the activity and services offered by Bianco Sea Emotion. The information received may be used to manage requests, answer enquiries and properly provide the services requested.

• Booking management: processing table booking requests, confirming availability, modifying or cancelling a booking when necessary and contacting the customer about the request.
• Customer service: answering questions, enquiries, information requests or communications made via WhatsApp, telephone, forms or other available contact channels.
• Provision of services: managing the relationship with customers and users necessary to provide the restaurant services requested.
• Invoicing and legal obligations: managing invoices, receipts and necessary documentation, and complying with applicable tax, accounting and legal obligations.

To make an online booking you can use our booking page, where you will find information about availability and the channels available to request a table.

3. Legal basis for processing

The legal basis for processing depends on the specific purpose for which personal data is used. In certain cases, processing may be necessary to manage a request made by the user or to carry out pre-contractual measures or a requested service.

Where a legal obligation requires certain data to be processed, it may be processed to comply with that obligation. Where processing requires the data subject’s consent, it will be requested specifically and separately when applicable.

Accepting this Privacy Policy as information on data processing does not replace, where necessary, obtaining specific consent for processing whose legal basis is consent.

4. Retention period of personal data

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected. Once that purpose has ended, it may be kept for the periods needed to meet possible legal, administrative, tax or accounting liabilities.

The specific retention period depends on the type of information and the applicable legal obligations in each case. For this reason, not all personal data will necessarily be kept for the same period.

5. Recipients and disclosure of data

As a general rule, personal data will not be disclosed to third parties unless there is a legal obligation, it is necessary to provide a requested service or another legal basis allows it.

Where necessary to comply with legal obligations, certain data may be disclosed to public bodies, administrative authorities, courts, law enforcement agencies or other entities when required by applicable law.

Likewise, certain providers offering services necessary for the business to operate may process personal data on behalf of the controller where applicable. In such cases, the guarantees and conditions required for this type of processing must be in place.

6. Your data protection rights

People whose personal data is processed may exercise the rights recognised by data protection law, provided the legal requirements are met.

• Right of access: to know whether your personal data is being processed and to obtain information about that processing.
• Right to rectification: to request the correction of personal data that is inaccurate or incomplete.
• Right to erasure: to request the deletion of data when the legally established circumstances apply.
• Right to restriction: to request the restriction of processing in the cases established by law.
• Right to object: to object to certain processing when the legal conditions are met.
• Right to data portability: to request to receive certain personal data in cases where this right applies.

To exercise these rights you can contact ALIMENTACION ANIORTE S.L. using the contact details provided in this Privacy Policy. Where necessary, the request must allow the identity of the person making it to be reasonably verified.

7. Source of personal data

Personal data processed by Bianco Sea Emotion generally comes from the data subjects themselves when they make a booking, contact the establishment, request information, use our communication channels or provide their data in person.

Depending on the service used, certain data may be managed through technology platforms or providers involved in managing bookings and communications. Processing by these providers is subject to the corresponding conditions and required guarantees.

8. Security and confidentiality of information

Bianco Sea Emotion and ALIMENTACION ANIORTE S.L. strive to apply appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised access or any other form of unlawful processing.

The level of security must be adapted to the risks associated with the processing and the nature of the data. Access to personal information must be limited to those who need it to carry out their duties or provide the corresponding services.

9. Privacy Policy and third-party services

Some features on our website may use technology services provided by third parties, for example tools for bookings, communications, web hosting, analytics or the technical operation of the site.

These services may involve processing certain personal data. Where applicable, these providers will act in accordance with the controller’s instructions and conditions and with applicable law.

10. Cookies and similar technologies

The Bianco Sea Emotion website may use cookies and similar technologies needed for certain technical, statistical or personalisation functions. Their specific use depends on the current website configuration and the services that are active.

Specific information about the cookies used, their purpose, duration and settings can be found in the corresponding Cookie Policy, when available.

11. Complaints to the supervisory authority

If you believe that the processing of your personal data does not comply with applicable law, you may first exercise your rights with the controller and, where appropriate, lodge a complaint with the competent supervisory authority.

In Spain, the data protection supervisory authority is the Spanish Data Protection Agency (AEPD) .

12. Additional information about this Privacy Policy

This Privacy Policy aims to provide clear information about the processing of personal data carried out in connection with Bianco Sea Emotion and ALIMENTACION ANIORTE S.L.

Data protection law may evolve, and the services, providers or features of our website may also change. For this reason, this Privacy Policy may be reviewed and updated when necessary to reflect changes in processing or applicable law.

We recommend that users check this page regularly to see the latest version of our Privacy Policy and information about the processing of their personal data.

13. Bianco Sea Emotion Privacy Policy

In short, this Privacy Policy sets out the general criteria for processing the personal data of Bianco Sea Emotion customers and users. Our goal is to handle information responsibly, transparently and in line with applicable legal obligations.

If you have any questions about our Privacy Policy, the processing of your personal data or exercising your rights, you can contact ALIMENTACION ANIORTE S.L. using the contact details on this page.